Help with purchase and care

If you want to know more about Nissé products and their composition, you can consult the answers to frequently asked questions below.

How to choose my size?

In order to choose the best your lingerie, we advise you to refer to our Size Guide.

I can't find my size, what should I do?

We are convinced that each person should have access to lingerie that suits them perfectly, whatever their morphology.

Ultimately, we absolutely want to offer a wide range of sizes. However, as a young brand in the midst of launching, we still have challenges to overcome before we can reach this stage.

Your support and valuable feedback will be essential to help us design products to suit all body types.

If you would like to join our co-creation group and imagine the next collection with us, contact us at the following address:

Are your products sold in physical stores or only online?

Nissē products are exclusively available online.

This approach allows us to stay close to our community and ensure quality customer service, while maintaining fair prices for our products. We understand that buying online can raise questions, but rest assured that we are doing everything we can to facilitate your shopping experience.

For any questions or for personalized assistance, write to us at or fill out our Contact Form .

How should I take care of my lingerie so that it lasts longer?
  • For hand washing use a mild detergent
  • When washing, do not rub too hard or twist your items, especially padded or padded bras
  • Close the hook of the bra before washing
  • Do not tumble dry
  • Do not wring bras but allow to drain
  • Do not iron, do not dry clean
  • Allow to air dry away from heat sources


What is the country of production of Nissē products?

All our products are developed and made in our partner workshop located in France.

This proximity allows us to support the local economy, preserve French corsetry know-how and guarantee you the best level of quality.

What materials do you use to make Nissē lingerie?

The choice of our materials reflects our passion for craftsmanship and innovation. We make sure to find the best durable materials without compromising on the style and desirability of our products. Our core materials are:

  • Bio-based polyamide: this is a high-quality microfiber made from a thread resulting from the transformation of castor oil.
  • Calais-Caudry lace, made in France in compliance with the rules of the art, is a guarantee of excellence and high quality.
  • Recycled Italian lace, a more sustainable alternative that allows you to produce with what already exists. It is made of recycled Q-Nova polyamide and ROICA elastane.
How do you choose these materials?

We attach particular importance to the quality of our materials and their impact on women's health and the environment.

We work exclusively with European suppliers who share our values ​​in terms of social and environmental responsibility.

We have defined rigorous criteria for selecting our materials, which must meet the following standards:

  • A short manufacturing circuit to limit our carbon footprint and guarantee ethical and responsible production
  • An OKEO-TEX standard 100 certification which guarantees that our
    materials are healthy for women's health and the environment
  • High-end quality without neglecting the desirability of
What labels or certifications guarantee that your products are sustainable and ethical?

We pay great attention to respect for women's bodies and health. All the materials used in the composition of Nissé products are certified at least OKEO-TEX Standard 100 by our suppliers.

The cotton we use for panty bottoms is organic. All products from the first Nissé collection will be certified OKEO-TEX Standard 100 by the French Institute of Textiles and Clothing (IFTH).

You will soon be able to find the different certificates in each product sheet.

Payments, returns and refunds

Can we make an exchange?

You have 15 days after receipt of your order to send us the items that are not suitable.

! Only items with tags, unwashed and unworn can be returned to us!


Is the item too small or too big? We suggest that you exchange your product. Return costs and re-shipping costs are offered to you for deliveries in France. Make sure which size to order using our size guide: Size Guide

Europe :

Order over 200€ -> Free 

Order under 200€ -> The expenses of return are the responsibility of the customer.

To make your return, write to us at indicating your order number.

We will take care of guiding you through the exchange of your product.

How to make a return ?

You have 15 days after receipt of your order to send us the items that are not suitable.

! Only items with tags, unwashed and unworn can be returned to us!


If you do not wish to exchange your product, you have the option of requesting a refund.

A prepaid return label will be downloaded once your return request has been registered. The following fixed contribution will be deducted from the amount to be reimbursed:

France : €2,99 

Europe : €10 

To request a refund, write to us at indicating your order number.

We will take care of guiding you through the exchange of your product.

What if I haven't received my order?

For any complaint write to us at

Can not find what you are looking for?

Write to us at, we will take care of answering you as soon as possible.

Be sure to include your order number (if you have one).